Each time EDD deposits benefits to the BofA debit card account, I go to the local BofA branch and make a withdrawal. The teller always asks, “Do you have an account with BofA?” I politely say “no.” The teller always offers, “if you would like to open a BofA account, this would be much easier for you.” Ha Ha – I will NEVER have an account with BofA (except the one forced on me by EDD Summer 2011). As we know, the BofA teller must take my drivers license, fill out not one but 2 forms (with a pen!) and I must sign. THEN the teller gives me the cash (in $100’s), which I take to my locally owned bank where I LIKE to do business and deposit it there.
Well, last week when I presented myself to the BofA teller, I was informed BofA no longer provides teller support for EDD withdrawals if you don\’t have a BofA account. I was directed to use the outside ATM machine to withdraw cash. The teller smiled and said, “there are no fees to use the ATM.”
Darn. I rather enjoyed having BofA pay their employee to do the cumbersome paperwork (as opposed to having my bank do the cumbersome paperwork). But, the joke was on me after all. The BofA ATM machine has a limit of $200 per cash withdrawal, which means I had to make multiple w/d transactions at the ATM to get my cash. Of course I’m vulnerable to thieves as I stand there at the outside ATM, making cash withdrawal after cash withdrawal, stuffing 20’s in my pocket by the dozen.
This EDD Debit card system benefits EDD and certainly CERTAINLY benefits Bank of America !! It DOES NOT benefit the Calif EDD recipient! I would like to know how BofA acquired this account with EDD – was there a bid process? Were other banks offered an opportunity to be the middle man?
When I had a problem with my EDD card and called the EDD Help line, I asked the phone rep where she was, and she said she was at the BofA EDD call center in GEORGIA! With California\’s unemployment situation, wouldn’t it be nice to have those call center jobs in CALIFORNIA ??
Thanks for listening.