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Pissed!

I’m mad as hell and I’m not gonna take it anymore!!!

Edd office is a joke!

January 24, 2017

in Pissed!

I filed for unemployment benefits on 12/12/2016. I didn’t get a phone interview until 01/03/2017. I was approved for benefits on 01/06/2017. I requested Ui Paper forms twice and to no anvail recieved no forms. I found out about Ui online and certified through ui online but first I had to call ui online support for my customer account number because EDD never sent me my customer account number either. I was told by ui online rep I neeeded to call edd officce because my account doesn’t look in good hands. on 01/16/2017 I call EDD. Through trial and error he resolved my account problems. My Claim rep acidentally put an extra day before my intital claim for payment and din’t waive the first week as the waiting period. She also didn’t correct my current status because my previous unemployment many years ago was disqualified. The edd rep asked me if I still had my previous card. I said no and would need a new debit card. He said ok no problem, A card will be shipped out to you tomorrow and be there by 01/24/2017. I call BOA today to find out my previous card is still activated so I had to cancel the previous card , request a new card and pay $10 for express shipping because my rent is due before reg shipping date feburary 7th. I am expecting me card on 01/27/2017. I’ll keep this post updated as to if my card arrives on time or not. I am infuriated with the EDD Office. This experience is un-fucking believable. This is money I PAID. The government isn’t giving me a helping hand. I worked hard for this fucking money! How fucking dare they take their sweet time to pay me money I paid them!!!!

EDD site down

January 24, 2017

in Pissed!

What in the hell is going on here at EDD? Does EDD have a IT Department? Nice way for California not to pay claims to its citizens

When I fill out EDD’s online continued claim form I can only get through a few pages before it crashes and I get a “This site cannot be reached” error message. Then I have start over again from scratch only to have it do the same thing again!

And of course EDD’s phone lines are too busy to take my call! I only have two more days to certify before I’m considered late!

Is anyone else experiencing these issues right now?

Thanks.

When I fill out EDD’s online continued claim form I can only get through a few pages before it crashes and I get a “This site cannot be reached” error message. Then I have start over again from scratch only to have it do the same thing again!

And of course EDD’s phone lines are too busy to take my call! I only have two more days to certify before I’m considered late!

Is anyone else experiencing these issues right now?

Thanks.

WOW what a bunch of idiots!

January 19, 2017

in Pissed!

I have been trying to reach someone with a brainwave at 800-480-3287 for 2 1/2 hours. 3 times I have gotten one of their morons actually on the line but they have disconnected me every time! I just finally reached a person there who managed to NOT hang up on me and she tells me that the system is down and they cannot help! If these people were paid what they were worth they would all starve to death…actually a better idea than making people who need help deal with them.

Where is compassion?

January 15, 2017 · 2 comments

in Pissed!

I can’t believe how it’s humanly possible for an agency that is supposed to be there for people in hard times is so cold and callous. And the money they need is actually their’s taken out of their pay checks! Don’t you monsters have a heart? Or a conscious? When you go to sleep at night, do you see the hungry children and the worried parents that are afraid they might be homeless? Why are you so horrible and mean to people?? Where is your humanity?

I was laid off from an employer and quickly filed an EDD claim the next day. They sent me two phone interview times, completed that, and then said I had to “Register for UI online.” However, I had a child 3 years ago and they still have me as a user. They needed me to login with my old user and pw. I didn’t have it. User and pw help go to an old employer’s email address. “sorry we can’t help you.” You need to talk to SDI. No one on the phone at SDI could help. I drove an hour to a local SDI office asking who can help me reset my login and pw. Sorry we don’t do that here. They could see my new claim but couldn’t change a thing. They did change my communication from email to snail mail though. Told me to go back online and request a new temp password via mail. It’s been 30 days since I filed, no real help. I can’t email anyone for help as you need a login and pw to do so. It’s been about a week since my visit to my SDI local branch. When is this nightmare going to be over? Who is in charge of EDD? How can they expect you to have the same email address access for your basically a 10+ year period? How many of us really stay with one employer for that length of time? Even one says, well you should have a personal email, well I did, but Verizon shut down everyone’s email without any knowledge. That was fun too. What’s next? Do I lobby my local congressperson? Who is running this whole racket?