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Pissed!

I’m mad as hell and I’m not gonna take it anymore!!!

The title of this post says it all. Incompetent, apathetic and useless government employees. They should all be fired and replaced with workers who are capable of giving a fuck. Only second in horrible service to the Zero Fucks Given workers at the State of California Department of Motor Vehicles!

holy shit

January 31, 2017

in Pissed!

what the fuck is going on……? this is a fucking set up,,,,,cant get through on line for a month now, cant get help on the phone, cant use any services they offer! This makes no sense at all!! I do my part in the time they give me and they just shit on me and do nothing on their end…like people needing to pay their bills is a fucking joke…

OMG…I AM SUICIDAL AND HOMICIDAL!
ALMOST TWO WEEKS NOW AND EDD/CA KICKS YOU OUT EVERY FUCKING TIME. I GET ALMOST TO THE END…THEN GET “THIS PAGE CANNOT BE DISPLAYED”. WHEN YOU LOG IN FIRST THING YOU SEE IS A NOTICE THAT THERE ARE “INTERMITENT” PROBLEMS..THEY ARE AWARE AND WORKING HARD TO RES;OVE THE ISSUES. INTERMITENT?? REALLY?!! TRY AT LEAST 50 ATTEMPTS IN THE LAST TWO WEEKS.

CANNOT DO TELECERT EITHER..”UNABLE TO PROCESS AT THIS TIME”.

JESUS ITS THE FKNG STATE OF CA GOR GOD’S SAKE…CANNOT THEY HIRE DECENT IT PEOPLE TO HANDLE THE VOLUME.

Firstly, I was seriously screwed on my current claim because of small oversight in certifying benefits on a previous claim. 5 weeks of penalties and 1 week waiting period later I’m finally receiving benefits after an overpayment penalty on a “false statement” that amounted to about $80. Do they not realize that their system is utterly confusing and that people are reliant on this money to pay rent, eat, etc? Anyway, that is beside the point.

I’ve been using (in the loosest sense of the word) UI Online to certify my benefits and it has been an absolute nightmare.

The server response from EDD is so slow that the form will “time out” after about 25 seconds. So that means that if you’re not completing the form like Usain Bolt runs the 100 meter dash, you will lose any information you’ve entered and have to start all over again. Making it almost impossible to certify for benefits online. Those of you who have tried the phone cert, know what a nightmare that is already. So needless to say, the options to certify are severely limited.

As I’m sure you’ll agree this is infuriating! So I’ve devised a system that seems to be working for now. You have to save the form “as a draft” about every 20 seconds as you are filling out the form online to keep the server connection fresh. This obvious requires a bit of skill and speed to navigate the page and the keyboard in such short intervals, but it seems to get the form submitted.

The funny thing is that the final page of the form is a review. So each week I’ve made a mention of how atrocious the whole process is, only to have the page session time out before I can send it!

Unbelievable! Who is running this shit show at EDD? This has been going on for 3 months and just this week they finally got some information up on the page addressing the issue.

Nothing has been done for weeks and from what I know about IT this should be a relatively easy fix…Get a new server!

Edd office is a joke!

January 24, 2017

in Pissed!

I filed for unemployment benefits on 12/12/2016. I didn’t get a phone interview until 01/03/2017. I was approved for benefits on 01/06/2017. I requested Ui Paper forms twice and to no anvail recieved no forms. I found out about Ui online and certified through ui online but first I had to call ui online support for my customer account number because EDD never sent me my customer account number either. I was told by ui online rep I neeeded to call edd officce because my account doesn’t look in good hands. on 01/16/2017 I call EDD. Through trial and error he resolved my account problems. My Claim rep acidentally put an extra day before my intital claim for payment and din’t waive the first week as the waiting period. She also didn’t correct my current status because my previous unemployment many years ago was disqualified. The edd rep asked me if I still had my previous card. I said no and would need a new debit card. He said ok no problem, A card will be shipped out to you tomorrow and be there by 01/24/2017. I call BOA today to find out my previous card is still activated so I had to cancel the previous card , request a new card and pay $10 for express shipping because my rent is due before reg shipping date feburary 7th. I am expecting me card on 01/27/2017. I’ll keep this post updated as to if my card arrives on time or not. I am infuriated with the EDD Office. This experience is un-fucking believable. This is money I PAID. The government isn’t giving me a helping hand. I worked hard for this fucking money! How fucking dare they take their sweet time to pay me money I paid them!!!!

EDD site down

January 24, 2017

in Pissed!

What in the hell is going on here at EDD? Does EDD have a IT Department? Nice way for California not to pay claims to its citizens

When I fill out EDD’s online continued claim form I can only get through a few pages before it crashes and I get a “This site cannot be reached” error message. Then I have start over again from scratch only to have it do the same thing again!

And of course EDD’s phone lines are too busy to take my call! I only have two more days to certify before I’m considered late!

Is anyone else experiencing these issues right now?

Thanks.