Help with Finding EDD Customer Account Number

November 14, 2015 · 7 comments

in Tips


I’m trying to determine my 10 digit EDD Customer Account Number from my “Continued Claim Form”. This is 10 digits so not the same as SSN.

There is a long string of numbers near the top of my continued claim form – the string starts off with my SSN (represented as 1-9 below). Then there are 24 characters after that(represented as A-X below).

Can someone kindly look at their continued claim form and tell me which letters below represent the Customer Account Number?


Many thanks!

  • Voice of reason

    Hi Sara, I had trouble locating that number, too. It turns out, you need to call EDD at 1-800-300-5616 to get your EDD Customer Account number. It is not anywhere on the paperwork. I hope that helps!

  • Rene Rishi

    Call UI online tech Support directly 855-327-7058. 8am – 5pm
    the hold times are relativley reasonable.

    • Caz

      Thanks so much Rene. I’ve been going nuts looking for the EDD number – calling the 800 number was a big plunge into vmail hell. They don’t tell you anywhere that you can get the number by calling this number. It was so very easy!

    • sunilkumar allam

      Thanks Rene
      Life is much easier by calling this number.

    • anon

      Thanks very much for this phone number. I called tech support and they gave me the illusive EDD Customer Account Number in less that 2 minutes! (The number is illusive because I haven’t received it yet. My EDD documents are arriving randomly and in no logical order!) Now I can set up my Benefits Program Online account and manage this process online. Hopefully this is for a short term. December is one of the best months to get a job because employers are getting ready for new plans for the New Year!

      • Anon

        Thank you thank you!!! This number was perfect. They answered my question with Customer Account # within seconds. The 800 number is a cluster..use this nuber Rene sent!

  • Non-profit

    You’ll want to call 888-745-3886. I called the other two numbers in prior comments and they led to this number. They gave me our EDD number over the phone in 1 minute when I had previously spent 45 minutes trying to talk to the right person.

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