EDDsucks.com

Anybody file taxes on their unemployment income yet? Do you have to pay CA state tax also? How did the math turn out for you?

http://docs.house.gov/billsthisweek/20120213/CPRT-112-hrpt-HR3630JSOM-F.pdf Page 10 of this document shows how the tiers work based on the unemployment rate.

Interesting article on what's happened to private sector workers vs public employees. Be sure to scroll down the article to see the list of states that are included. http://www.usatoday.com/news/nation/2011-03-01-1Apublicworkers01_ST_N.htm Keep in mind that public employees are at little to no risk of losing their job during slowdowns. Wonder what the unemployment rate is for them.

Congress just voted on bill that would reduce benefits in high unemployment states such as California from 99 weeks to 73 weeks which will go into effect sometime this Spring.States with lower unemployment will be cut even more.

California Edd: An American Crisis-- A Call for Change I felt compelled to document what I consider to be a contemporary American crisis for the review of the Obama Administraion. In the midst of what I perceive to be a collective recession “mindset,” I feel it important to bring attention to another perspective. As Americans seem driven by the medias subjective viewpoint of the state of our economy and the need for more jobs, I have found that a more truer need would be align California EDD with constitutional compliance and the original purpose of Social Insurance as laid out by FDR in the 1930s. It is the goal of this memo to be concise and to highlight a need for restitution to Californians who are receiving unemployment compensation from the state of California. According to its customer service representatives, California EDD is responsible for the distribution of unemployment benefits to at least 1.2 million people. As such, it is expected that Edd take its work load seriously to aid American people who are unemployed and to service its country in helping to stabilize a country during a time of recession. The word “compensation” is an appropriate term to use because it ensures a level of respect to Americans who are in transition. President Obama and Vice President Biden, as your administration continues to act with integrity and urgency in helping to satisfy the needs of American people, I feel it important to address the counter effect Edd is causing.. Please consider the following and know that this article has been generated to create awareness and also as a definitive way to achieve justice. CA Edd and the Environment: Currently, Ca Edd primarily uses paper forms for recipients to complete during their bi-weekly certification period. In addition to paper forms they have web cert for electronic filing and tele cert for certifying via phone. The latter two offer more efficiency than the paper forms. In addition, web cert and tele cert are in alignment with the 1995 and 1997 Paper reduction and Elimination acts. These acts were instituted to create a greater level of effectiveness as concerns with the environment have surged. To date, our environment remains an ultimate concern. All federal, state and local agencies were asked to honor these acts and accordingly a time frame for transition was instituted, yet has Ca Edd complied? No. Ca Edd has only in 2011 transferred to the debit card and has issued paper checks via mail until the recent debit card phase roll out which began in July of 2011. Consistent use of paper checks and paper certification forms adds up to a tremendous amount of paper usage. In fact, a customer service representative at Bank of America, the issuer of the Ca Edd debit card, informed me that several recipients have complained about the amount of paper Ca Edd insists on using. More than one Ca Edd representative has told me that web cert and tele cert are for occasional use and that recipients are to primarily use the paper forms. I have asked Edd to stop sending paper forms. I started using tele cert and web cert 2-3 months after I started receiving Unemployment benefits in 2010 and have not used a paper form since. Edd still insists on sending paper claim forms and sometimes duplicates even after I requested to only use and receive electronic correspondence. When I made the request, I was told by a customer service representative, “ …we know about the environment but we have to get these claim forms out.” The obvious issue would be that the sustainability of human life is most important therefore Ca Edd is obligated to make a connection between what they are or aren’t doing and the impact. With at least 1 million people on unemployment in California (according to Ca Edd), Edd and its unnecessary use of paper has a large consequence. The second issue would be the response/concept Ca Edd staff is rooted in. In 2011 when we are dealing with global warming, the answer can only be “yes,” we can send you electronic correspondence.” Edd is accountable to uphold standards, especially those that ensure the health of our planet. President Obama and Vice President Biden, we ask that Ca EDD be held accountable to the standards of the paper acts and that they make speedy changes to their policy. Specifically, Ca Edd is to make web and tele cert primary certification tools and paper forms as a back up. Ca Edd is also to have a live certification process in which recipients can call in and certify over the phone with a customer service representative. Ca Edd is to have a reasonable but quick turn around time to make this transition. As such, Ca Edd is to inform recipients of this change in an environmentally friendly fashion. President Obama and VP Biden, we ask that you help make this so. Distribution of Benefits and Processing Time: Below State Standards: Outside of the environmental concern and at the top of the list is Ca Edd’s unreasonable processing system. As mentioned , Ca Edd uses paper forms for bi weekly certification and they give as a standard a ten day processing period. Ca Edd does not give exact dates certifications are to be processed and mailed. The process is unduly long and inefficient. Again, Ca Edd has disconnected its policy from true human need. People must know when they are to be paid. A loose estimation is unacceptable and can cause extensive financial harm. Now that Ca Edd has finally instituted the debit card, funds are directed electronically, yet what about all the time before? Recipients have long endured and suffered as an outcome of Ca Edd’s system which has largely been substandard to other states. President Obama and Vice President Biden we ask that first and foremost, Ca Edd honor best practices and use the more efficient web cert and tele cert primarily as previously requested. Yet while this comes to pass, we ask that Ca Edd be held to a higher level of accountability. Ca Edd is to, upon receipt of a bi-weekly paper certification form, give acknowledgement that the form has been received, when it will be processed and an exact date when benefits will be available. Currently Ca Edd has a call-in 24 hour automated telephone system that is to give such information; however, it is often updated after the recipient has received his or her payment. Ironically, many customer service representatives will out right tell recipients that the system oftentimes doesn’t get updated until after the fact. This makes it purposeless. Ca Edd must also update it’s phone system to give all recipients the current status. In addition to having a call-in sevice, Ca Edd will also give recipients the option to have an automated telephone message sent to the recipient when the claim is received. Again, simply making web and tele cert primary will be a better way. Technical Issues with Web Cert and Tele Cert—A Breakdown in the System Tele cert and web cert have on more than one occasion malfunctioned and/or have been down. On ALL occasions, when asked when the systems would be available again, Ca Edd staff was unable to give exact information. When I asked to speak to the technical department, on more than one occasion, I was informed that there wasn’t one. This isn’t so as I have actually spoken with a technician. (see attachment). The bottom line is that when these tools are unavailable, people are unable to receive there bi-weekly payments. In addition, Ca Edd gives no other alternative except for issuing paper claim forms in which they remain steadfast to the ten day processing period. This does not work. Fundamentally, it is a timing issue. When a recipient certifies using web or tele cert, they are able to go through the process after the two week period following the last two week’s benefit payment. For example, if a recipient receives a weekly amount of $250 per claim or per extension, he/she certifies for it bi-weekly at an amount of $500 before taxes. After each bi-weekly distribution, Ca Edd sends certification forms for the next subsequent/bi-weekly certification period which typically arrive via mail 2-3 days after a certification is paid out. This is not the case for web cert and tele cert. Certifications for both systems are only made available after the two week period has ended. So if the bi-weekly claim period ends on Saturday, then a recipient may certify on Sunday. Recipients who certify using web and tele cert are to have there benefit processed in 24 hours. This means your payment is to be issued and processed on the following Monday. For recipients who have the debit card, the money is to be available on their card by Tuesday. Now, if web and/or tele cert are down and subsequently, there have been times when both are down at the same time, you don’t find that out until you attempt to certify on that Sunday. Payment is due after the following business day. To complete and mail a paper form adds an additional 10 days to the payment process which means that recipients are subject to going 20 days between payment periods. Please refer to the following copy of a web cert screen: If a particular certification period is not listed: Use your paper "Continued Claim" form to certify for that period. Beginning Ending Weeks Status 11/27/2011 12/10/2011 2 Use Paper Form 11/13/2011 11/26/2011 2 Issued 12/03/2011 10/30/2011 11/12/2011 2 Issued 11/15/2011 10/16/2011 10/29/2011 2 Issued 11/01/2011 10/09/2011 10/15/2011 1 Issued 10/25/2011 09/25/2011 10/08/2011 2 Issued 10/11/2011 09/11/2011 09/24/2011 2 Issued 09/30/2011 Back to top | Contact EDD | en | 12/13/2011 10:07 AM | 1.2.1 | 98.27.80.32 (When I sat down on Sunday December the 11th to certify, I was given the highlighted message. This is two weeks after the last payment I received. Ca Edd expects recipients to accept this and then to submit a paper form for further processing. This creates further strain on individuals who are sustaining themselves on unemployment compensation. In this way, Ca Edd has defaulted on its responsibility to do the things they are required to do to ensure timely payments of benefits.) Another issue is the request to submit a paper form when its electronic options can be optimized. Largely Ca Edd does this if they are asking a recipient to send in additional information such as their job search efforts. Yet, Ca Edd would do better to make this information supplemental to their processing and in that, create an electronic, telephone or fax option for additional information to be submitted prior or during the proper certification time. This is a simple way to meet both needs. Of course, the bi-weekly qualifying process itself is a source of concern for reasons all of its own. President Obama and VP Biden, Ca Edd is to ensure that electronic/telephone applications are well maintained and functional. In the event of an occasional issue, Ca Edd should swiftly correct it; days, weeks, and months for the applications to be down is unacceptable. Accordingly, Ca Edd is responsible for its services. It’s not okay to ask someone to wait an additional 10 days for a payment when it is Ca Edd that is having a technical issue. How has the state of California operated in this way without being required to update its processing system? President Obama and VP Biden, please seriously consider the impact this is having. This situation alone can be a major contributor stunting economic excellence in the U.S. and the Globe. The energy it takes to get a bill instated that extends unemployment benefits is thwarted when state agencies such as Ca Edd are out of compliance with the urgent need to keep a fluent income stream to all Americans. I see these acts as intentional and in direct violation to the purpose of social insurance and to the Executive Order (President Obama) our administration put in place concerning customer service in April of 2011. President Obama and Vice President Biden these types of issues are effecting massive amounts of Californians. We ask that an immediate investigation be conducted into such practices and that they be remedied expeditiously pending a public forum/hearing that leads to Ca Edd providing restitution, currently and retroactively, to recipients. We also ask that Ca Edd publicly acknowledge the flaws of their system, its impact on our economy and what they owe American people. Updating the Certification Process and Creating Payment Options—Making the Connection: Ca Edd is to gain perspective of its duties as a state agency using the core values of the Constitution as its guide. Social Insurance is about stabilizing an economy during a recession and providing assistance to people in their time of transition. As such, it is not for Ca Edd to make blanket decisions about when recipients can receive there benefits. It is for them to comply with what works best for the individual. The distribution of your benefit should be based upon the amount of the benefit and the distribution time frame that makes sense and that works in a practical sense. If a recipient has a smaller benefit amount, then he or she would be served best by receiving a monthly installment or an upfront lump sum. A weekly option is encouraged as well. It is about helping and making things better. President Obama and VP Biden, Ca Edd, in an effort to provide better service and to give recompense for the harm already done, Ca Edd is to give the recipient options for receiving benefits weekly, bi-weekly, monthly and/or a total pay out option. In addition, Ca Edd seems to with ease, interrupt the payment of benefits, say for instance if a recipient makes an error on the form or doesn’t attend a job search evaluation. First of all, America is experiencing what many refer to as an employment crisis; hence, the instituting of the American Jobs Act. This is also the reason its essential that unemployment benefits be extended before the deadline. As we speak, congress, similar to Ca Edd, has acted inefficiently and in direct opposition to helping stabilize and improve the United States which the afore mentioned are subsequently a part of. This means that America is seeing a change in its employment condition. As such, Ca Edd must update its certification protocol. President Obama and VP Biden, Ca Edd is to understand first and foremost the needs of the individual in the time and circumstances that he/she is living in and make accommodations as such. I feel hopeful that you will see the necessity in these changes and help to make them so. Fed Ed Extension: I recently had a conversation with a Ca Edd customer service representative who told me that according to the Fed Ed Extension, if one is offered a job making $8 hourly he or she must accept it.. If you are a licensed, degreed or credential individual and are making more on unemployment then you are with an $8 hourly job, what sense would it make to accept it? When a person accepts a job, they want one that they can see longevity in. That is the purpose of finding a career in a desired field. To accept a job that you don’t like and that doesn’t pay enough is backwards. Not only would you most assuredly be making less than what your normal rate of pay would be, but accepting an inferior source of employment could block a better offering. In addition, the Fed Ed extension, according to Ca Edd, requires proof of job search. On a more personal note and in my specific case, as a licensed high school teacher and a degreed artist. I looked for employment in the unified districts of Los Angeles and other unified districts in the Inland Empire. I was informed that there was an indefinite hiring freeze and that there had been one for three years. Already working on a plan of self reliance and self employment, I informed Ca Edd that when people are experiencing an indefinite hiring freeze in the field they are degreed and qualified in and they are sustaining themselves on unemployment, that they must do something that is going to guarantee a future livelihood. I must say with sincere appreciation, thank you President Obama and VP Biden for extending those benefits. Millions of people would be lost without it. In addition, those very qualifications I have earned enhance my awareness of what is working and what isn’t. Ca Edd seems transfixed on the job search more so than the efficiency in which they process pay outs. A person like myself who has multiple credentials knows right away that Ca Edd is not qualified to make an assessment on my job search, or the job search of anyone else. The job centers are to be tools for people who need help. Ca Edd is to unmandate job searches and focus on paying people. In truth, we don’t need Ca Edd. It’s clear that the organization doesn’t have the fundamentals of social insurance down in the first place, therefore, staff would do good to sit there and just learn that. President Obama and VP Biden, do you know how many people have been displaced or left to accept anything that comes along as a result of the ineffective way Ca Edd is and has in the past handled things? I feel that you may have a sense but not really know the impact of it. It boils down to not being able to pay your rent, get medication or buy food. Ca Edd staff will tell you directly that if you are having financial issues to call 211 and request food stamps and other forms of public assistance—never once accepting or acknowledging that they are directly responsible for the financial issue. President Obama and VP Biden, we are talking about human rights. I would like to emphasize the importance of a public hearing and a much needed evaluation session in which all recipients can express there grievances. There are many and most have to do with these simple things that consistently delay payment. It’s worth noting that a while ago, I tuned into NPR, and heard a commentator state that California was becoming like a t”third world nation.” This combined with illegal price hiking, non regulated and unfair housing practices, which run rampant, make California a place of destitution and unrest for thousands of residents. Many people will somehow blame our administration and not place it appropriately in the agencies that are undesirable. Ca Edd is to stop interrupting the pay out of benefits for any reason and specifically at this time when America is working on stabilization. Ca Edd is to invest in a proper and complete claim award process in the beginning. Ca Edd must first optimize its system before it makes decisions on who can or cannot receive benefits that the individual paid into and that our administration is guaranteeing by extending Unemployment Benefits another year. In that, I would like to suggest that our country look into redistributing state power should states institute practices such as these. Indeed, many of our policies were issued in the early stages of this country’s development and could use revision based on what we are contending with presently and what we would like to see in the future. If states can’t handle their lot then they certainly don’t have to carry it. In that, if congress is a disruptive factor in our system of advancement, then congress can be dismantled. That is guaranteed by our constitution—“we the people.” All Americans and all people as guaranteed by the Universal Human Rights Act are to have certain things by the mere fact that they exist. Please take action on this. America needs it. Ca Edd and Customer Service-a Barrier: In addition to issues with Ca Edd’s phone tree, as illustrated in the article from Capitol Weekly, (see below) the agency has some of the poorest customer service I have experienced. Customer Service Representatives routinely disconnect or transfer your call to a dial tone. They also have openly refused to transfer calls to their managers and refuse to transfer callers to the legal and technical department which they say they don’t have. I have received comments such as these: “Well, I have to go now, it’s lunch time” “Sometimes the automated phone line that tells you if your certification has been processed isn’t updated until days later…” “We are the first line of defense…claimants are to deal with us (from customer service representatives)” “ Oh my God, I promise all the managers just went to a meeting—I swear to God you ask him/her when she calls you back!” (Incidentally, I have never received a call back from a manager.) Also, I have been given this excuse on more then one occasion.) In July, Ca Edd started the phase roll out of the debit card. Recipients were told that they would be receiving a debit card but were not told when. According to information on Ca Edd’s website and on their phone message update, they were unable to give exact dates. They also said that they were currently unable to update phone information on the automated telephone line due to limits in technology. What Ca Edd did do was send out a notification (which I personally didn’t receive) that stated the recipient would receive a debit card at least 3-6 days after the notification—more paper What Ca Edd did not do was coordinate this transition in a way that guaranteed recipients a bi-weekly payment. In my particular case, I was left with out a check from July 8 to July 27th. I became displaced because I had no money to pay my weekly rent. During that time I called Ca Edd repeatedly and told them I was displaced. They did nothing but refer me to 211. I did apply for emergency food and shelter and was denied because my reported Ca Edd earnings exceed the income maximum. For several days I was outside with other homeless people who had similar stories. They helped me get by. During the experience I suffered from hunger, heat exhaustion, stress and outside living conditions. To express it seems unbelievable. Fortunately, my life has been blessed and I have been on a walk with Jesus Christ. I am healing and I have a very caring family out of state. Still, Ca Edd is responsible. What Ca Edd failed to consider, again, was the impact of their system. With simple tweaking, the transition could have gone smoothly. The effect was the exact opposite. First, I received a delayed payment in the early part of July because Ca Edd was closed for the 4th. It has been my experience when a holiday arises, pay processing entities are to issue payment before the holiday occurs to ensure timely receipt of payments. Ca Edd did not do this. To exasperate the situation, Ca Edd did something I feel is fundamentally illegal. I certified for benefits on July 14th yet I received no check. When I called Ca Edd, they informed me that I was to receive the debit card and that it would come at least 3-6 days after I received a “notification” that the card was coming. I didn’t have in my hand the debit card until July 27th. How can this be acceptable to anyone? The point—is to receive the bi-weekly payment that you certified for. How can they negate this? Concerning my displacement, when I was unable to get the assistance I needed from Ca Edd, I called assembly manager Mike Gotto’s office and spoke with an assistant named Eric who recommended that I go into an office to get my check as he himself had done before when he had issues with Ca Edd. Eric provided me with a number and an address yet when I called they said they didn’t service recipients in person. I called Deputy Director Talbott’s office where I received a return call from a representative named Marty. I explained to her that a representative from Mike Gotto’s office suggested that I go in person as he had done. Marty told me that it would have been impossible for my “legislature,” as she called it, to pick up a check because Ca Edd didn’t allow people to pick up checks in person. Why?! Furthermore, why wasn’t her attention more closely focused on getting money in my pocket that day? I also called a Los Angeles based Tax Payer Advocacy center where I received the voice mail and no return call, repeatedly. I also called the National Tax Payer Advocacy center which advertises on its phone message that it is in place to help people experiencing financial harm. I was told by a staff member that all their agency could do was tell me where my tax refund was. Who are we speaking to when we call these agencies? Do they know what they are talking about? What’s going on with them inside? Are they in a good mood? These things effect us. Ultimately, it all equates to having no where to turn. There are agencies in place yet they are more like empty boxes—they do something all day, yet nothing of substance that makes a true positive impact in the lives of others. Honestly President Obama and Vice President Biden, I wonder about social insurance distributors nationwide. There are 20,000 something employees working for Ca Edd. They have jobs but what good is it doing anybody? Customer service representatives have told me themselves that they have to wait 10 days for processing of their own payment and that some of them get paid once a month. What motivation does an employee have to provide exceptional customer service when they are experiencing discontent in a work place. They are asked to defend Ca Edd on its unreasonable policies when they themselves are no different than the unemployed. We are all people who have needs. What a disservice to our democracy when the social insurance benefits we are due are not distributed to us in a fair and just way. President Obama and Vice President Biden, I ask you both to call the Ca Edd service line 1-800-300-5616 and see for yourself. The first struggle will be to get through at all. Ca Edd often has a message that says they are receiving more calls than they can answer. The next struggle would be to maneuver through the phone system to a representative. You could very well spend forty minutes getting your call answered. As I type this today, I am experiencing a delay in payment for the reason I mentioned earlier. It is Tuesday December 13, 2011 and Ca Edd has told me to use a paper form, subject to ten days processing, two days before my payment was to be due. President Obama and VP Biden we need speedy assistance with this matter. Ca Edd may no longer infringe upon people and their finances. Please take special consideration with my case and help me to get what I am owed. I am pursuant of legal action against the State of California and Ca Edd. I am safe and in my hometown for the holidays, yet I am left with a strain on my budget now—today. Ca Edd must give prompt attention and service to recipients and they must honor, at least, the bi-weekly payment. I will not mail in forms and wait another 10 days when this matter can and needs to be addressed now. Thank you in advance for helping me see this through! Ca Edd and Compliance: I have asked Ca Edd for a copy of my rights and was told by a manager that Ca Edd doesn’t provide that. I requested that Ca Edd send me a document stating how much extension I have available and the date when it would exhaust. I was told by another manager named Ruben that Ca Edd doesn’t issue those documents. President Obama and VP Biden recipients are to have at the beginning of their claim, a copy of the total amount they are to receive. I ask that Ca Edd honor the recipient and send immediate notices of extension benefit amounts and copies of claimant rights from the beginning of their claim period. In addition, the recipient has the right to understand due process when having an issue with Ca Edd. When its system fails, Californians need to know who to go to other than a customer service rep or manager. Californians also have the right to know what actions are taken against Ca Edd when they act in an unprofessional and an unconstitutional way. Sum Total: As I see it, Ca Edd is a payroll/benefit processing service. The priority is to process and distribute people’s payments. President Obama and VP Biden, I have actually had a customer service rep listen in on a conversation I was having with a manager named Eva. The manager said that she was unaware the rep was on the phone. For what reason the call was listened to, I am unaware. Instead of all the extra, simply process the benefit and get it to the recipient. President Obama and VP Biden, it is the holidays and I am dealing with this again. I can no longer do this. I want the remainder of my extension in a lump sum payment. I want Ca Edd to pay me, in addition, 1 million dollars for causing my displacement, the issues that went along with it, the many issues that led up to it and the current situation taking place. I want Ca Edd and/or the State of California to pay out an additional 6 million dollars, at least, to aid and assist an Obama recommended environment and human rights initiative (I am preparing my own and am in route to submitting it to you—AARU—www.sonicbids.com/kaimwaafrika== more to come President Obama!). In terms of restitution I ask that an assessment be made of lost, interrupted, invalidated and denied claims that people are appealing and for a large lump sum of restitution to be given to those who request it in a simple and efficient way. I also ask that a review be made of the necessity of the agency itself. Is there any way to skip the “middle man” and get the money right to the people.? There seems to be so much emphasis on processes and applications yet if we need economic stimulus and people are in financial need then why not make income more easily accessible? Many policies that businesses employ are over reactive in terms of legalities. A shift needs to take place in which people remember that PEOPLE make the world go ‘round and businesses are to provide a service for something in exchange. We all rely on this system of balance. I am looking forward to seeing a change in the way our country looks at our unified goals. It is everyone’s desire to live more abundantly. When we do the simple things that make sense, it happens so I say, make it so! The amount of income tied up in Ca Edd’s “processing” I assume is staggering. Even more, real stories of what people have endured—not being able to purchase medicine, food, clothing, dates with kids, support to siblings and/or parents, lack of money for supplies, day care, school fees, savings—the list goes on, has been unnecessary and unrequited. Today Mr. President and Mr. Vice President, we are asking for something better. Together we win. I give you much thanks and love for you are an answer to centuries of prayers. May we all profit abundantly from our good deeds. Peace on Earth and in all the Universe and love to Mrs. Obama and Mrs. Biden. A Review of Requested Action: 1) We ask that Ca EDD be held accountable to the standards of the Paper Elimination and Reduction acts and that they make speedy changes to their policy. Specifically, Ca Edd is to make web and tele cert primary certification tools and paper forms as a back up. Ultimately, the paper forms should be made obsolete, except when requested by a recipient. Ca Edd is also to have a live certification process in which receipiants can call in and certify over the phone with a customer service representative. Ca Edd is to have a reasonable but quick time to make this transition. As such, Ca Edd is to inform recipients of this change in an environment friendly fashion. President Obama and VP Biden, we ask that you help make this so. 2) President Obama and Vice President Biden we ask that first and foremost, Ca Edd honor best practices and use the more efficient web cert and tele cert primarily as previously requested. Yet while this comes to pass, we ask that Ca Edd be held to a higher level of accountability. Ca Edd is to, upon receipt of a paper form, give acknowledgement that the claim has been received, when it will be processed and an exact date when benefits will be available. Currently Ca Edd has a call-in 24 hour automated telephone system that is to give such information however it is often updated after the recipient has received his or her payment. Ironically, many customer service representatives will out right tell you that the system oftentimes doesn’t get updated until after the fact. This makes it purposeless. Ca Edd must also update it’s phone system to give all recipients the current status. In addition to having a call in sevice, Ca Edd will also give recipients the option to have an automated telephone message sent to them when the claim is received. Again, simply making web and tele cert primary is a better way. 3) President Obama and VP Biden, please seriously consider the impact this is having. This situation alone can be a major contributor economic sluggishness. What difference does it make to get bills enstated that extend unemployment benefits when state agencies such as Ca Edd are out of compliance with the urgent need to keep a fluent income stream to all Americans. I see these acts as intentional and in direct violation to the purpose of social insurance and to the executive order our administration put in place concerning customer service in April of 2011. President Obama and Vice President Biden these types of issues are effecting massive amounts of Californians. We ask that an immediate investigation be conducted into such practices and that they be remedied expeditiously pending a public forum/hearing that leads to Ca Edd providing restitution, currently and retroactively, to recipients. We also ask that Ca Edd publically acknowledge the flaws of their system, its impact on our economy and what they owe American people. 4) President Obama and VP Biden, Ca Edd, in an effort to provide better service and to give recompense for the harm already done, Ca Edd is to give the recipient options for receiving benefits weekly, bi-weekly, monthly and/or a total pay out option. Ca Edd is to also understand first and foremost the needs of the individual in the time and circumstances that he/she is living in and making accommodations as such. I feel hopeful that you will see the necessity in these changes and help to make them so. 5) Ca Edd is to stop interrupting the pay out of benefits for any reason and specifically at this time when America is working on stabilization. Ca Edd is to invest in a proper and complete claim award process in the beginning. Ca Edd must first optimize its system before it makes decisions on who can or receive benefits that the individual paid into and that the President is guaranteeing by extending Unemployment Benefits another year. In that, I would like to suggest that our country look into redistributing state power should states institute practices such as these. All Americans and all people as guaranteed by the Universal Human Rights effort are to have certain things by the mere fact that they exist. Please take action on this. America needs it.