• Bgfarr1936

    I got the same strange letter you did, letting me know my options on how I can file my claim now by either telecert or webcert, which I have been using for many months now.  I just finished Tier 4, and EDD should be filing the last extension of emergency federal extended benefits for me. Are you in a regular tier, 1 thru 4? 

    • Fx Barriga

      I got aproved for another year of unemployment benefits but for some reason they red flagged me for identity verification which they never did last year. I don’t even know what to do… I’m out of money I need to feed my kid and my bills are do on the 20th. I just want to cry =…(

  • mike

    Received the same letter.

  • Beanpineapple

    Try calling this # to get a human…they wont like you calling this # but depending on who answers the phone – they JUST MIGHT give you some info. 619-525-4995

  • Knowledge-is-power@msn.com

    The only way to have your ID verified is by submitting a copy of a government issue ID and a secondary document such as your most recent W2, pays tubs, or an original utility bill.

    You can fax those docs over to the EDD or mail it to them.

    The letter received regarding the new certification services is just that a letter to make you aware that you have other options. Everyone will receive that letter.

  • Benzakmatt

    I usually don’t comment on blogs such as this one, but in light of my recent dealings with EDD, I have feel compelled to do so.  I have been on UI for more than a year.  I really have not problems with EDD until this past month.  I had the routine of certifiying my claim continuation down to a “science”.  I would ceritify on Sunday…benefits would be disbursed by Tuesday on my B of A card.  My 1st year claim expired on April 14th, 2012.  I had a number of friends who went through some challenges when their 1st year claim expired, so I wanted to make sure, I was on top of it  I reapplied for this year’s claim, early.  I was of course denied, as I have not worked the prior year, but I was eligible to continue on the extensions/tiers.  My last disbursement was on April 9th, 2012 on my prior year claim.  I received my first continuation form for the new year claim,  and received my award.  So, I thought that I would just continue on my regular pattern, not so.  Note, when I applied for my new claim, I specifically asked the representative, if there was anything else I needed to do…they said I did not.  So, I checked my B of A card on April 24th, 2012 and to my surprise no disbursement.  I immediately called EDD, and after redailing endlessly, I finally got someone, she was rude and said that I did not recieve my benefit because I had been red flagged for Identity Verification.   She asked if I had received a letter from them, I had not, so they had to put one specifically in the mail from there.   They had not sent the letter out, and had to push them to even get them to send it.  I received the letter on April 27th, 2012.   I immediately faxed and mailed the required documents.  I have called every day this week to make sure the documents were received, April 30th, 2012 – May 4th, 2012.  They were received on May 1st, 2012.   Today, May 3rd, 2012, I still noticed no disbursement from them.   I contacted EDD.   The gentleman who finally took my call was as perplexed as I was by the situation.  First, he had no idea why I was flagged in the first place.  Second, he said all the documents that were required have been received, and that the Identity Protection Unit had still not removed the flag.  Third, he said that he was not allowed to contact the unit, but he recommended I do so, and push them.  He said, get names, get the fax number.  I called the number, and got through to a young woman.   She tried to delay me by commenting on my social security number, and how it was from the east coast, strange.  I asked her why I was flagged, she because I started a new claim.   Is this standard operating procedure?   I asked her if they had all the documentation that they required, and she stated that she could see it in the system that it all looked good.  So, why is it taking so long to remove the flag?  She said it could take up to 10 business days.   I asked if you have the documentation in the system why it took so long? and if there was anything else I could do to expedite the process.  She said there was nothing I could do at all.  I told her that I had not received benefits since April 9th, 2012 and that if  the flag was not removed by next week, I would miss my next disbursement as well.   I told her that I have to pay rent, and I have no way to do so without these disbursements.   She said that they had to verify my documents with what they had in their system.   How long does that take?  They obviously already put the documents that I sent in the system, so should it not be done by now?   Has anyone else experienced this?   Bottom-line, EDD a very disfunctional place.

    • Benzakmatt

      Sorry about the grammar and spelling it was rant :)

      • Darius

        Benzakmatt, no worries about the grammar and spelling. What a horrible situation you are enduring. I have not experienced this exact situation but I too had to deal with my benefits being stopped and continually having to call and hound the adjuster. One time she said: “ok, you are fine I will remove the flag and have your check sent” and guess what? She did NOT!!! I had to call her again (mind you, I had to call the regular 800 number, then persuade the rep to transfer me to her and be on hold for a loooong time). When I got through to her she sheepishly said:”oooops”. Yeah she forgot to do it meanwhile my ass did not have a single dollar in hand. This time she stayed on the phone with me while removing the flag and I finally received my check 4 weeks late.

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