BofA

EDD BITES

September 14, 2017

in Pissed!

3 Weeks certified and have not seem dime one. Though when I go UIonline….shows that I was paid already. Yet when I call BofA it says I don’t have any money in my account.
What the hell’s really going on???

My unemployment payment from EDD was deposited to my EDD/BofA debit card account on May 28 and I have not been allowed to transfer it via online transfer to my bank account due to BofA “transfers temporarily unavailable” since then. I contacted BofA and they said yes it is down for transfers but I can “use my card at an ATM” and EDD at UI online responded to my complaint to them about BofA saying it is strictly an internal Bof A matter and that the suggest I use my card at an ATM. THEY CHOSE BOFA AS THEIR PARTNER IN CRIME BY SPECIFYING THEM AS THE SOLE VENDOR RATHER THAN JUST DEPOSITING THE FUNDS IN A CLIENT BANK ACCOUNT. BofA is now sitting on my money and refusing to transfer it via their “temporarily unavailable” transfer system and will not say when it will be fixed. I will go to BofA tomorrow to remove all my funds and then drive to my bank, deposit etc. but where do I bill BofA for my lost time and mileage? I am then going to contact my state senator and rep and request they look into BofA having a sole source contract they are not adhering to and to replace them as vendor ASAP! Anyone else want to join in or just go RIOT at BofA????? REALLY PISSED!!!!

My SDI benefits got deposited into the BofA EDD account late Friday 5/26. After logging on to the website to initiate the transfer to my bank, I see a message stating “Online funds transfers are temporarily unavailable.” This is the only way I access my money as I am bound by principle to not swipe that card and let BofA profit even a dime of interchange fees off me.

Calling into the “customer service” line is useless. They transfer you to the “funds transfer” department and twice now I have been on hold for over two hours(!) and eventually disconnected before getting to speak to someone, let alone initiate a transfer. Today is Thursday 6/1 and the online funds transfer system is still down. No one seems to care over there at BofA’s EDD card customer service so today I called the LA Times to see if they might be interested in reporting on this.

It’s really convenient that due to the nature of this partnership, no one, not EDD nor BofA, is in a position to assume responsibility for matters such as these. If this were BofA’s regular checking customers they would NEVER allow ACH transfers to be down for 5+ business days. People would be withdrawing their money any way they could and there would be a run on their bank. File this under Pissed!/Where’s My Money?!

My 14 month contract ended on 12/31/2016. I applied for CA EDD and no problem. I got it. I was unemployed for 6 weeks and I took a six week temp job with a “TEMP AGENCY” in Feb and it ended on 3/31/2016. I certified the first two weeks on April and had to do an EDD eligibility on 4/20/2017. All the rep asked me if the “TEMP AGENCY” was my last employer. I said yes and I been certifying each week. That is all the EDD rep asked. She ended the call. I still have not had my BofA card funded yet and I have not received any notifications if I am cut off. Should I call them on Monday? For my 6 week assignment, I have an email from TEMP AGENCY that the assignment will end because they filled it with an internal person for that company and there is no work available.

Hi Everyone:

I have lost my card, and when I call the BofA number, I am still getting a “holiday closure” message and can’t report it or request a new one. Anyone else?

Thanks!

I webcerted on Jan 1st..now understand that EDD was closed as well as BofA on Jan 2nd.. Now its Jan 3rd and I still have nothing..no answers. I sent an email to edd asking where my money and they received the email on Jan 2… Anyone experience issues after the first of the year?

I certify for benefits in CA. Early like literally as soon as it hits 12am on Sunday. My payment usually hits that evening if not by early Monday morning. Now because of the holiday I’m a bit worried. My status says paid on web cert but I keep checking BofA and no money. I heard the prompt of BofA saying funds should be there late Tuesday early Wednesday. Is it because of the New year that the office and bank are causing delays? Did anyone else have this issue or could it be there’s a hold on my claim? Anyone going through this please feel free to comment.