Got laid off.
EARLY NOVEMBER 2014:
Applied for unemployment benefits;
Registered for Cal-Works and uploaded my resume to their system;
Received NOTICE OF UNEMPLOYMENT INSURANCE AWARD from EDD listing my benefit amount;
Never received further communications from EDD
EARLY DECEMBER 2014:
I write EDD (via Ask EDD email) to say I have not received any further communication since receiving NOTICE OF UNEMPLOYMENT INSURANCE AWARD;
EDD responds that it has now been more than 30 days since I filed my claim so I have to refile/re-open my claim;
I figure, it’s probably just a mail mix up and I’ll just do what they say and re-open my claim.
Another 30 days goes by and I do not receive any email, mail, phone messages from EDD;
I contact Ask EDD again via email and explain I’ve now filed twice, but after filing/re-opening, I never receive further communication from them. And, yes, I have confirmation numbers from filing/re-opening.
I finally get an email response from EDD after 12 days. The response says that they have no record of receiving my first continued claim form back from me and that because it has been more than 30 days again, I will need to refile/reopen;
This is insanity. How can I send them my first continued claim form if THEY won’t send it to me first?? It’s been a couple of years since I’ve had to dealt with EDD. I know things are mostly electronic now, but don’t they still have to send you your FIRST continued claim form via snail mail? Their own Web-Cert page says that before you can start Web-Cert you have to have NOTICE OF UNEMPLOYMENT AWARD (DE429) – which I *do*, and your CONTINUED CLAIM FORM (DE 4581) – which I do *not*.
Can anyone offer any hope? If I refile/reopen now for a THIRD time, will I finally receive my CONTINUED CLAIM FORM (DE4581) within 30 days of filing? This is getting so depressing.