phones

Give up you will never get your money EVER.. unless the feds take over this is the biggest insurance scam Ever… they have embezzled so much money I can’t even tell u and its been going on for countless years.. they have now been caught the phones are now shut down or they hang up the phone.. but wait all these scum bags are taking ur money.. ya.. no joke they get paid for what… I can’t even tell u.. what is goin on but its an inside job.. well like I said.. u will never get paid unless u drive down there.. and talk with the fraud unit.. that’s the only way at this point.. ciao for now

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I have filled out the application 4x. The first 3x I did not print anything out, or
save the confirmation number, so I thought it was my fault. The 4th time I filled out the application and they told me to send the confirmation number even though IT WAS IN THE EMAIL I SENT THEM TO TELL THEM I HAD APPLIED FOR THE 4TH TIME. I also tried to call for 2w in a row, but was unsuccessful in getting through. Why dont they hire more people to answer the phones? There would probably be a tremendous drop in the unemployment number! And why dont they actually read their email? And even provide a place in their many fields to put the confirmation number so that they can find it since they have such a difficult time reading. Perhaps I could provide a literacy service for them. Oh well. I’m done for the day, if I dont get a real email or phone call tomorrow, I am calling my congressman and the governor.

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I’ve been sending monthly payments for an alleged overpayment(plus 30% interest)since Feb.2016-amount owed was $2,927-now down to $628.Then I got a letter from them claiming “review of your account-you are not sending minimum payment each month”-now they want 3 times the amount I usually pay by 9/15/17 or they will take legal action against me & I’ll owe them even MORE money-WTF????? I don’t know if they’re trying to strongarm the remaining amount quicker or if somebody there is trying extort extra $$ for themself or if it’s an “honest mistake”.MAYBE if they upgraded their computers from Windows 98 to something a bit more current I wouldn’t be dealing with this BULLS—!!!!! I called the 800-676-5737 and my balance IS correct. I always send my payments via certified mail so I know when they’re received & I have all my monthly statements & USPS receipts so I really don’t know what to do now!!!! EDD NEVER answers their phones,you can’t e-mail them & they hide behind p.o. boxes.There is an address for letters to collections I could try & hope they ACTUALLY read it!!!! I’d appreciate any advice on how to deal with this. F-CK EDD!!!!!!!

Filed claim Dec 16, had been on work share at the time, had phone interview about cause Jan 4. No contest. Ex employer got message Jan 11, going to pay. Online system broken, history stops 7/26, phones hang up on me. No human interaction is allowed. 5+ weeks, no mail, nothing. I have to drive to Sac. (3.5 hrs each way)next week I guess.
A waste of taxes, if ever.

Hi, They don’t answer the phones. I was on SDI some time ago with a card and online account. I shredded the card 4 years ago, and can’t remember my p/w, etc. for SDI online. I was approved, but the new card did not come in the mail. All paperwork says after 5 days contact EDD. They don’t answer. I want to talk to someone because I think it’s a USPS problem. I placed an recurring (not automatic) order that is always here in 3 days. Did not arrive. That is about the time my BofA debit card should have been delivered. Anyone have an idea of how to get a hold of them?
P.S. I work for EDD so it’s very sad.

My laptop broke with my UI online password on it. You get three tries to enter it in correctly. Bear that in mind if you are ever trying to log in. I thought I would go around it except I’d forgotten the answers to my security questions and got a complete lock out.

There is another forum where a number combination gets you on the phone with someone at EDD pretty quickly. Google it. It worked for me and I was able to talk to a very nice agent early Monday morning around 8, a notoriously busy time. I waited about 10’minutes on hold.

Oddly enough, the manager at the South Metro Edd office, a short man with a chip on his shoulder was more interested in everyone “signing in” than anything. In know folks need to maintain funding but, geez, give the power trip a break. They couldn’t help with a password reset because a genius at the office had scheduled carpet replacement from 8am to 1pm Monday morning. Seems laughable how poorly planned that is.

Folks on the phones though at EdD were super nice. When I freaked about not being able to cert, the tech support suggested tell-cert. I don’t know how long it’ll take to receive funds but it’s better than waiting the 2 or 3 days until my UI acct. is ready to again. Right?

I received my letter stating that I needed to be available for a telephone interview between 10:00 am to 12:00 pm. Waited and waited. Nothing, nada. No phone call. So I call these morons on a phone number that I found online ( as everyone knows the 800 # is a joke). Got ahold of someone. She says she’s the only person here answering phones and leave a voice mail at another ext. Maybe someone will call back. Morons.