• John Lott

    Thanks for the post, I’ve run into the same issue with Web-Cert this morning also. I did see a note under the EDD News section about site maintenance, but it didn’t name Web-Cert specifically? I have not used Tele-Cert before. Do you need a PIN? How hard is it to get a PIN? Will your benefit payment show up on Tues or Wed (on your debit card) like it normally would with Web-Cert? I’m thinking Web-Cert might be back up and running later today or tommarow, hard to say? TTYL–John

  • Anonymous

    Hello I am having the same problem with CA edd. I am not getting the link to submit my claim. So I just tried telecert. But once I get to the point where it seems I can start my claim it says press 8 for main menu or press 9. I hit 9 and it just redirects me to main menu I can’t seem to get into the questions to file. Any tips?

  • Fred

    Wait until after it tells you to press 8 and hit 1 or 2 for yes or no.

  • Michael

    I can’t believe we are dealing with this again! Last time we didn’t get payment on time and now this? It is really making me paranoid about future payments. From what I read TeleCert payments are posted within the same time frame as WebCert so they should be on the card on Tues as usual. Unless we run into the problem from 2 weeks ago again. Good Luck everyone!

  • Anonymous

    Thank you Fred! I go in and processed my claim. It only took 15 min! I hope we all get paid on Tuesday. Fingers crossed…

  • Anonymous

    I’m sure glad for this site and to know that others are having the same problem with EDD web cert, as before I read the posts, I was beginning to think that it was me with the problem! Certifying by telephone is a nightmare, I think I will try again tonight or tomorrow to see if they got the problem fixed so that I can file online – much easier.

  • Anonymous

    Same experience this morning – that sinking feeling when logged into WebCert this morning and saw I couldn’t do anything. Thankfully, telecert worked, even though it is longer, at least it was something. Thought it was just me this morning.

  • Anonymous

    I had the same problem with web cert this morning.does anyone know if tele cert is as fast as web cert with getting payed on tuesday

  • Anonymous

    If you use Tele-Cert, can you monitor the process via web cert?

  • Anonymous

    If Web-Cert starts working again… can someone please make a post to let us know if web-cert is working?

  • Anonymous

    web cert Still not working

  • Jason

    I don’t know if anyone can monitor the tele-cert via web cert, but it looks like web-cert is still down. I filed by tele-cert this morning and posted here, just checked at 1:55 and nothing’s new on the web cert.

    To the first post: It’s easy to get a PIN for tele-cert, if you don’t have one they’ll ask you to enter one. You will need your Social Security number, and unemployment information. Good luck!

  • marissa

    Same problem here.

  • Anonymous

    i kept checking every hour or so but just gave up and used telecert. it only took about 10 minutes to listen to all the options. hopefully, this will work and the payment will deposit on tuesday, as regularly scheduled.

    this is a really distressing process … there is a part of me that will be relieved when my tiers finish up so i will no longer deal with this nightmare.

  • Anonymous

    5:18 p.m. – webcert is still down.

  • Anonymous

    same thing here can’t file online using my pc but i used my wifes iphone to go online and what do you know it worked no problem…

  • Anonymous

    web cert works when using an iphone go figure

  • Chad

    webcert shows my claim from 2 weeks was ‘submitted’
    and i have no option to submit my claim for the 2-week period ending 2-5. (and im still waiting for my payment from 2 weeks ago)

    on 2-3-12 i got served a 3-day notice
    and tommorow i will have no money unless i magically get what is OWED to me fron the state.

  • Anonymous

    It didn’t work when I just tried it on an iPhone.

  • Anonymous

    chad I would call edd at exactly 8am to find out why you didnt get paid for 2 weeks ago anytime after 8am you will not get through

  • Wikiwiki

    Just do tele-cert instead today so you get your money on time. I’d rather not wait for telecert to get ‘fixed’

  • Wikiwiki

    Wait for webcert to get ‘fixed’..

  • Sara

    Having the same problem and its now 10:30pm in Ca. Calling tele-cert, hope it works! Hate that it takes so long though!

  • What the Deuce ??

    Web cert and tele cert not working for me

  • What the Deuce ??

    Im going to wait and see if they can fix it by business hours (8am to about 930am) ,if not I will just mail in the paper form.Too futile to try and call them,it will just make a bad day worse !!!

  • Anonymous

    I hate Telecert as well, but got it completed with a confirmation number. Frustrating, what’s wrong with those bozos? This is a high stress situation for most of us already without them adding to it.

  • Anonymous

    Web cert is still down!

  • Anonymous

    Webcert is still down!

  • John Lott

    I finally decided to just do tele-cert today (Monday 9:30 am). I used some earbuds and plugged them into my phone when I called so I could concentrate fully, I ended up getting the successful confirmation number. I’m guessing since I did tele cert today, instead of Sun, I probably won’t receive payment until Wed?? Thanks everyone… John L.

  • What the Deuce ??

    I mailed in the certification today,I know I wont see anything till Friday or Sat. Oh well !!!

  • Anonymous

    Webcert still down!

  • Anonymous

    Well it is about time, from Facebook:
    We are currently experiencing a technical issue with EDD Web-Cert and are working to resolve it a quickly as possible. Please use EDD Tele-Cert by calling 1-866-333-4606, or submit your paper claim form to avoid a delay in your payments. We apologize for the inconvenience.

  • Anonymous

    I did telecert last night and called edd this morning and they say they received it and is being processed and will get pais tommorrow on my debit card as usual hope this helps someone

  • Anonymous

    after telecert on sunday i couldnt get thru a live person to confirm my submission. hoping i will get my funds on the card tomorrow. waiting sucks…

  • Anonymous

    Let us know if you guys get paid on Tuesday (today)

  • Anonymous

    Web cert is still not working, today makes third day that it has been down–this is getting to be ridiculous.

  • Anonymous

    Got paid today after telecert on sunday

  • Anonymous

    Also got paid today (did Telecert sunday).

  • Anonymous

    Didn’t get paid. Used Telecert Sunday.

  • Anonymous

    Did tele-cert yesterday and no payment made on my card. But last payment didn’t show up until Wednesday despite the 800# telling me it was issued on a Tuesday. I will update here tomorrow. What a panic.

  • Anonymous

    How do you find out if they’ve processed the payment through tele-cert???

  • Anonymous

    you find out by calling the service line on back of edd card

    telecert sun morn (9am ish) pd today tuesday

    pd on wed last week after a sunday webcert as id imagine anonymous ‘feb 7th 2012 9:42am’ will get his/hers manana

    gluck all

  • Anonymous

    Telecert on Monday at 7am, paid tonight on EDD card

  • Anonymous

    I hope web cert works at midnight tonight

  • Rick

    I cant use Web cert or Telecert…anyone else with this issue??

  • CONFUSED

    I filed by tele-cert but when i check my check status on wdd web-cert it says ready to file …usually if i filed already web cert says status of “submited” but in this case it does not …it says im ready to file but i already did yesturday sunday by phone~!! so what ?this means i wnt get my money as usual tomorrow tuesday/ I KNW ITS LINCOLNS BDAY BUT ON EDD WEB PAGE SAYS THEY AREE OPEN TODAY MONDAY 13 SO MY CHECK SHOULDA BEEN ISSUED RIGHT?I DONT GET IT I DID IT BY PHONE BUT WEB CERT HAS A STATUS OF READY TO FILE I CANT FILE TWICE RIGHT?? HELP!!!!!

  • CONFUSED

    THIS IS BUL* SH*T

  • Anonymous

    If you already filed by TeleCert do NOT file by WebCert too. Mine said the same thing last week too, but then changed from Ready to File, to File Paper Form after I received my payment. I think their system is all messed up myself. They should hire me to fix it as I have 32 years of IT Software Development experience.
    Last week I filed using TeleCert on Monday and my payment was credited to the EDD Debit Card by Tuesday evening (and subsequently transferred to my checking account by Wednesday morning due to a recurring transfer I had set up).

  • Anonymous

    Web cery still noy working its telling me to send the paper telecer there system is down awwwwww this sucks

  • Anonymous

    Webcert is working fine, you must have entered invalid data.

  • Anonymous

    Why won’t it let me register for websert? I am entering all the data correctly, its telling me to try again in a few hours, this is ridiculous. And also tele cert is saying it is having problems and can’t connect. Do i wait till tomorrow and talk to someone at EDD in person on try again later?

  • Anonymous

    What does it mean by Invalid data when i enter on webcerrt?

  • Anonymous

    Invalid means just that, you are entering something that doesn’t match the records that EDD has on you. Or it is possible that it does not like your password?
    Enter:
    First Name
    Last Name
    SSN
    Birthdate
    Phone number (the one you used when you applied for UI, could be cell phone or home phone)
    zipcode
    Weekly Benefit Amount (from the award letter)
    Email or User Name
    Password (at least 8 characters and must contain at least one uppercase letter, and one lowercase leter, and one number, and one special character from the list). For example: AaBb12!@ (don’t use this but pick your own)
    Pick and answer some security questions
    And that’s it.
    I took a screen print so I would remember the security questions and answers.

    • EatAFatOneEDD

      What purpose does it serve to repost the same instructions as what is on their site? You insulting prick.

  • dan

    is Anybody having trouble with telecert it tells me that my social security number and pin dont match their records

  • Biscuit4769

    EDD Web-Cert registration becomes ridiculously confusing, complicated, not working or possible an EDD joke on us poor unfortunates who have lost our job to “no fault of our own” had to wait and go through an appeal hearing due to most scum sucking employer who claims an issue, mostly misconduct but reality only cares about his account being charged, screw the poor chump who I terminated.  How by the way, I won my appeal, slam dunk, simply put, if you do anything the unethical jerk employer thinks constitutes misconduct, you would have thought about doing it, planned it, and executed the action intentionally, on purpose, and willfully.  Do most of us do something that will get us fired from our job or get into accidents on purpose? No, it was an accident…you win!!!!
    Fighting drinking and going postal on the job is going to hard to claim an accident.  Do not quit. “Constructive dismissal” is really hard to prove…get a lawyer first or file a claim with EEOC.    Oh Yeah, EDD Web-Cert registration is a joke on us, EDD started to give us all a hard frustrating time.  Joke on them…mail in your claim.   

    • Tom

      I didn’t have any trouble at all registering for WebCert.  Since I was part of a massive WARN layoff (more than 50 at the same time at the same location), it was very easy filing for UI. In fact, my ex-employer told us how to file and what to put on the forms.   BTW, a Severance Package is NOT considered wages when filing, you must disclose it but it does not stop you from receiving UI.

  • EatAFatOneEDD

    EDD still hasn’t fixed this after 4 months…fuck these lazy sons of bitches. Both TeleCert and WebCert are a damn joke. EDD is pathetic. I just sent them an email and gave them a piece of mind for wasting my damn time.

  • jg123

    EDD WEBCERT – After an hour of trouble shooting, resetting browser,cookies, different passwords etc. I finally used a different browser and it went through on the first try! Mac user GoogleChrome worked. Safari did not. Hope that helps!

    • jg123

      Also – the error it kept giving me on Safari was “user ID information incorrect” But I spelled my name and ssn correctly. ha.

  • blacula86

    how the fuck! can a government website be so flawed, is there someone on the otherside denying my password just to fuck with me,

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